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Post by jrmach on Feb 27, 2024 16:32:02 GMT
Hello All. I am hoping someone can help me with this issue. All of a sudden some .mp4 and .mov files start to show up as garble in the library and in the time line. If I go to the folder and play the .mp4 or .mov files they play fine, they also work fine in VideoStudio. If I converet them to Divx .avi files the show up and work fine in Pinnacle, any help would be greatly appreciated.
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Post by saby on Feb 27, 2024 17:17:38 GMT
Can you confirm that everything is ok if you export your timeline ?
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Post by jrmach on Feb 27, 2024 22:03:55 GMT
If I export it is garbled. I tried export in multiple different formats with all garbled results.
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Post by jeanclaude on Feb 28, 2024 2:52:00 GMT
remove from library & reimport.
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Post by saby on Feb 28, 2024 7:35:53 GMT
Delete render files and modify hardware acceleration in Control panel.
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Post by jrmach on Feb 29, 2024 12:31:34 GMT
Thanks all for the suggestions. I have tried them all to no avail. I had no choice but to restore my system from a recent backup as I had work that had to be completed, so I guess the cause will not be known. What I do know is that no new software had been installed and the only update was from Firefox and Microsoft.
Again, thanks for the help.
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Post by saby on Feb 29, 2024 19:14:21 GMT
Now that you have restored a recent backup, are you with PS26.1 or PS26.2 ?
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Post by jrmach on Feb 29, 2024 22:00:02 GMT
The restored Version is "26.2.0.298 64bit".
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